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Privacy Policy

At Mind to Matter (mind-2-matter.com), we are committed to protecting your privacy and safeguarding your personal data. Your trust is important to us, and we take our responsibility to process and protect your data in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), with utmost seriousness. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

Please read this policy carefully to understand our practices regarding your personal data and how you can exercise your rights.

1. Commitment to Privacy and Data Protection

We respect your right to privacy and are dedicated to maintaining the confidentiality, integrity, and availability of your personal information. We implement a privacy-first approach to all data processing activities, ensuring transparency, choice, and control for our users and visitors to mind-2-matter.com.

2. Scope of This Policy and Role of Data Controller

This Privacy Policy applies to all personal data collected through our website, mind-2-matter.com, including related services, interactions, and communication channels. For purposes of the GDPR and other relevant laws, Mind to Matter is the data controller, determining the purposes and means of processing your personal data.

If you have questions or requests related to your personal data, you may contact us at: [email protected].

3. Categories of Personal Data We Process

We process various categories of personal data, which may include:

a. Usage Data
Information about how you use our website, including your browser type, IP address, device identifiers, language preference, pages viewed, navigation paths, session durations, and interaction timestamps.

b. Account Data
Information you provide to create or manage an account, such as your full name, billing and shipping addresses, email address, and telephone number.

c. Profile Data
Information about your product preferences, purchase history, user behavior, saved settings, and customer segmentation attributes.

d. Communication Data
Records of communications with our support team or other contact history, including queries, complaints, feedback, and support interactions.

e. Technical Data
Device and platform-related information, including hardware model, operating system, mobile device identifiers, browser settings, location-based data (where permitted), and system configurations.

f. Transaction Data
Details of the products or services you purchase or inquire about, including payment card information (processed securely via third parties), order details, delivery status, and invoices.

g. Preference Data
Marketing preferences, language selections, interests in specific products or services, responses to offers, and consent choices concerning email or SMS notifications.

4. Legal Bases for Processing Personal Data

We process your personal information on the following lawful bases, as defined under the GDPR and mirrored within the CCPA framework:

– Contractual Necessity: To fulfill our obligations under a contract with you, including account management and service delivery.
– Legal Obligation: To comply with legal or regulatory requirements.
– Legitimate Interest: To operate, improve, and secure our services, provided that such interests are not overridden by your rights and interests.
– Consent: Where required, we seek your explicit consent for processing activities such as marketing communications or certain types of data collection. You may withdraw your consent at any time.

5. Your Rights Under GDPR and CCPA

We recognize and uphold your rights to control your personal information. These include:

– Right of Access: Request confirmation of whether we process your personal data and access to that data.
– Right to Rectification: Request that we correct inaccurate or incomplete information.
– Right to Erasure: Request deletion of your personal data, subject to applicable limitations.
– Right to Restrict Processing: Ask us to temporarily or permanently stop processing some or all of your personal data.
– Right to Data Portability: Receive a structured, commonly used, and machine-readable copy of your data and transfer it to another provider.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Non-Discrimination (under CCPA): Exercise your privacy rights without being denied services or incurring different prices or quality.

To exercise any of the rights above, please contact us at [email protected].

6. Data Security Measures

We implement technical and organizational measures to protect your data, including:

– Data encryption in transit and at rest
– Role-based access control and authentication protocols
– Continuous security monitoring and regular audits
– Scheduled backups and disaster recovery systems
– Staff training in data protection compliance and best practices

While no data transmission or storage system is guaranteed 100% secure, we act diligently to protect your information against unauthorized access, alteration, or loss.

7. International Data Transfers

Your personal data may be processed outside of your country of residence, including in jurisdictions that may not offer the same level of data protection. Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or similar regulatory instruments. We ensure that your data remains protected under applicable requirements wherever it is processed.

8. Data Retention

We retain your personal data only for as long as necessary for the purposes for which it was collected. The following categories guide our retention policies:

– Usage and Technical Data: retained for up to 12 months for analytic and security purposes.
– Account, Transaction, and Profile Data: retained for up to 6 years after account closure to satisfy tax, contractual, or legal obligations.
– Communication and Preference Data: retained for up to 2 years after last contact unless you request earlier deletion.

After these periods, data is securely deleted or anonymized.

9. Cookie Policy

Our website uses various types of cookies and similar technologies:

– Essential Cookies: Necessary for the basic functionality and security of the site (e.g., session management, authentication).
– Functional Cookies: Enable features such as saving user preferences or language settings.
– Analytics Cookies: Help us understand how visitors interact with our website through aggregated usage data and trend analysis.
– Performance Cookies: Improve loading speed and overall user experience.

Third-party tools like Google Analytics may set cookies as part of our analytics activities. These parties may process data according to their own privacy terms.

10. Cookie Management and GDPR/CCPA Compliance

You can manage cookie preferences through our Cookie Consent Manager, presented upon your first visit to mind-2-matter.com. You may update these choices at any time or adjust your browser settings to block or delete cookies.

Under GDPR and CCPA, you have the right to opt-out of non-essential cookies and data-sharing practices not required for essential site functionality.

11. Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal data from children without verified parental consent. If we become aware that a child under 13 has provided personal information, we will take immediate steps to delete such data.

12. Policy Updates and Notifications

We may revise this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or service offerings. Any updates will be posted on mind-2-matter.com under this page. Where applicable, you will be notified of changes that materially affect your rights or the way we process your data. Continued use of our services following a policy update signifies your acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact our Privacy Team at:

Email: [email protected]
Website: mind-2-matter.com

We are fully committed to complying with global data protection laws, including GDPR and CCPA. We welcome your inquiries and aim to respond promptly and respectfully to all privacy-related matters.